FAQ

How do I contact Sports Events 365?

Emergency Hotline

I have Booked tickets online - what are the next steps?

I haven’t received an e-mail confirming my order

Why my tickets have someone else’s name on them?

Event Cancelled / Postponed

I want to add tickets or to change the tickets category

Is it possible to cancel or change my order?

Why are the tickets prices higher than their Face Value?

How do I change my e-mail address or any other personal details?

“Date of the event isn’t final” what does it mean (when will it be final)?

Possible postponed to an “unknown date” in Premier League

When should I arrive to the Venue and what should I bring with me?

I received a different category than what I’ve ordered

What are plastic tickets or member card tickets?

I can’t find the event / category I’m looking for in the website. What should I do?

What does it mean “Immediate Confirmation” tickets?

Where exactly will I sit?

Will my seats be together?

What does it mean “Single seats”?

How do I make a Group Order (9 tickets or more)?

Will I be seated with Home fans or away fans?

How will I know what is the delivery method for the tickets I want?

Hotel delivery

Collection Point

Electronic Ticket (E-Ticket)

Mobile Ticket

Flash Seats

Home delivery

Delivery method might change- what does it mean?

I made an order, am I immediately charged?

Which payment methods are accepted?

How do I use my coupon code?

I received an error message after the payment stage, what should I do?

What is our Cookie Policy?